FAQ

FAQ

Frequently Asked Questions

What is MPS?

MPS is a UK-based platform that connects property owners with travellers seeking short-term accommodation. We offer a wide range of properties, from city flats to countryside retreats, designed to cater to different travel needs.

How does MPS work for guests?

Guests can search for properties by location and other preferences on our user-friendly platform. Once they find a suitable property, they can book it directly through filling out our contact form and we will contact you as soon as possible.

Are the properties verified?

Yes, all properties go through a verification process to ensure they meet our standards for quality and safety. Guests can also read reviews from previous stays to help them choose the right property. 

What types of properties can I find on MPS?

MPS offers a wide variety of properties, including city apartments, rural cottages, seaside homes, and more. Whether you need a short city break or a peaceful countryside retreat, we have options to suit every traveller’s preference.

What is this platform

This platform connects property owners with individuals looking for short-term accommodation. We offer a wide variety of properties, from city apartments to rural retreats, catering to different travel needs. 

How do I know the properties on MPS are trustworthy?

All properties listed on MPS go through a verification process, ensuring they meet our quality and safety standards. In addition, guests can read reviews from previous travellers to make informed decisions before booking.

Is there customer support available in case of emergency?

Yes, our customer support team is available 24/7 to assist with any emergencies or urgent issues that may arise during your stay. 

What happens if a host cancels my booking?

In the rare event a host cancels your booking, you’ll be notified immediately, and we will help you find alternative accommodation or provide a refund. 

How do I contact MPS if I need help?

MPS offers 24/7 customer support. You can reach our team via email, phone, or live chat through the platform. We are here to assist with any issues, from booking inquiries to managing your stay.

Does MPS offer long-term stays?

Yes, many of our properties are available for longer stays. Whether you’re relocating for work or need extended accommodation for personal reasons, MPS offers flexible options for both short and long-term bookings. 

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Let’s Find You Together The Place You Deserve

For any enquiries or assistance, please get in touch with our team through our contact form, email, or phone.